Your Global Reach

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HBA air cargo services makes it possible to send your cargo by the most economic carriers with the best quality of services and your access to all routes across the global village will be possible.

Azerbaijan Airline Network Map

Using Azerbaijan air cargo means having one supplier connecting you to the whole world. Azal offer one integrated network. So your business can be more agile and cost efficient


Turkish Airline Network Map

Turkish cargo carries your business to more than 260 destinations in 108 countries


Qatar Airways Network Map

Qatar Airways serves over 150 key business and leisure destinations worldwide with a modern fleet of 170 aircrafts. Our new freighter destinations in 2015 include Basel, Ahmedabad, Los Angeles and Djibouti. 


Emirates Airline Network Map

Covering over 130 destination, across six continents, Emirates airline network is further complemented by an extensive road feeder service, lining regional offline point across world



Mahan Air Network Map

Offering connections between major business centers across the Middle East, Far east and europe


Perishable Cargo

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Perishable Cargo is a cargo that is perishable and may spoil or decay because of changes in altitude, temperature, humidity, climate, or other environmental conditions or because of expiration

Which Cargo are Perishable?


  • Human foodstuffs,
  • Vegetables and fruits,
  • Fresh / frozen meat,
  • Fresh / frozen fish,
  • Eggs for human consumption,
  • Flowers,
  • Live organs and fresh blood samples for humans,
  • Healthcare / pharmaceutical products,
  • Plants, etc.


Time, temperature and humidity are the three key variables when it comes to shipping perishable cargo. They demand special handling as even the slightest temperature excursions can negatively affect the quality of the goods – especially in the case of ultra-sensitive cargo, such as pharmaceuticals and vaccines, where there is no margin for error. Improper handling at any point in the supply chain can cause physical damage to the consignments’ contents, or even make it unusable. These cargo are also often subjected to numerous temperature excursions because of inadequate supply chain infrastructure, and/or the lack of awareness among supply chain partners about the right storage and/or handling techniques.


There are many characteristics of air cargo which make it the preferred means of transportations for perishable goods. The speed, reliability, economics and controlled conditions of carriage by air provide the ideal method for exporters of perishable commodities to service existing markets and develop new ones. But the special nature of perishable cargo calls for specials attentions to be paid to packaging, handling and other aspects of the transportation process.

To avoid risk of delay, perishable shipments should travel as booked cargo. Shippers should be encouraged to reserve space for all perishable consignments and to do this in sufficient time for the airline to make whatever arrangements are necessary.

Perishables should always be sent on the most direct route, with fewest transit stops, thereby minimizing the elapsed time and eliminating unnecessary climatic changes. When a transfer from one fight to another is unavoidable, connecting times must be carefully considered as some shipments may require re-icing or temporary storage in a temperature-controlled area such as a cool-room or freezer.


Perishables shippers use both passenger aircraft and freighters to speed goods to their destinations, according to market needs, the nature of the commodity, product margin, and individual preferences

Perishables shippers use both passenger aircraft and freighters to speed goods to their destinations, according to market needs, the nature of the commodity, product margin, and individual preferences.

Passenger flights are generally more frequent, less expensive, and more widely available, but they require adherence to tight timetables, and goods may get bumped at the pilot's discretion. Freighters offer better temperature control, fewer inspections, and additional capacity, which is particularly valuable for large quantities of short-season goods.



The biggest challenge in perishable logistics is maintaining high-quality product and service levels, Proper packaging is essential to ensure perishables survive the hand-offs and temperature variability involved in air import and export. Packing strategies might include specialized boxes and packing materials, and use of gel packs, thermal blankets, dry ice, and other materials. Fresh fish is typically packed in polystyrene boxes with gel packs, for example.

Some goods need to be pre-cooled for transport to withstand flying conditions and extend shelf life.Some goods need to be pre-cooled for transport to withstand flying conditions and extend shelf life.


custom formalities services

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Custom Formalities Services: 


Engaging in the commercial export business requires a card issued by the Iran Chamber of Commerce, Industries Mines and agriculture and is approved by the Ministry of Commerce. Companies or traders can receive cards through Iran Chamber of Commerce, Industries Mines and agriculture or have this option to use our services.



Also, in order to export, owner of the goods or his legal representative must provide documents that had already been prepared and is ready to be presented to customs. (You can refer to commercial export guide in order to read complete procedure)



Exporters can deposit all matters relating to customs formalities in our company at the lowest cost and best quality of services with peace of mind to export elsewhere.

commercial export guide

Commercial air freight Guide

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Export definition

Export literally means the transfer or delivery of goods from one place to another within the country or from inside to abroad. In this description, by the export of goods, the egress of goods from the country is intended


It refers to any natural or legal person who has a business card or license of the Ministry of Commerce and attempts to export goods.

Export is divided into two categories in terms of the egress of goods from the country:

     1. The definitive export

     2. The temporary export (temporary egress)



The definitive export

Delivering goods abroad for sale or use in foreign countries is regarded as definitive exports which is exempt from payment of customs duties and commercial benefit duties and taxes, but is subject to customs fees. Customs fees include loading and unloading, warehousing, testing and tariff, escorting goods and great services the amount and receiving conditions are determined with the approval of the Cabinet of Ministers.

Formalities relating to the export of goods:

A) To export the good, owner of the good or his legal representative must provide documents that had already been prepared to present to the Customs.

These documents include:

Warehouse receipt (in cases the good is delivered to the Customs facilities)

Original and copy of the business card (except in exceptional cases which are predicted according to the import and export regulations)

Permission on issuing for conditional legal goods (where applicable)

Presenting Health Certificate (where applicable for exporting vegetable products)

Presenting a standard certificate (where applicable for items of export that are required to comply with the announced mandatory standards)

Pricing export commodity (by the Rating Commission of export commodity which is established in the area of ​​the Export Promotion Center)

Setting for baling (where applicable – it is not required regarding the uniform goods)

Original and copy of power of attorney (in cases where declaration of the good to the Customs is done by a person other than the good owner)

Official letter of introduction set to introduce the representative (where applicable)

Other documents that may be deemed necessary to the advice of the Customs to be provided by the owner of the goods in exceptional cases. (E.g., the result of testing the goods where necessary)

   B) To drawn up the export declaration or out-sent cargo which are provided for customs with this purpose

Customs declaration is adjusted by the cargo owner or his legal representative and the required information of the customs on the following items should be reflected in it:

The specifications of cargo exporter and supplier

The specifications of exporter's  representative

The specifications of goods receiver at destination

The specifications of buyer (where other than the recipient)

Number, date, and specifications of the issued permit and other certificates provided if necessary

Country of origin (place of manufacturing or producing goods )

Destination country of the vehicle or the destination of the vehicle

The final destination

Terms of the transaction and the payment and delivery of goods


Loading location

Customs of export formalities location

Specifications of the cargo (type, size, number of packages, the weight of the cargo with container, labels and numbers)

Specifications of the goods (tariffs, product, or the amount or the number of the goods, net weight, the export value of goods)

Calculating and inserting customs fees (warehousing, freight, lead seal, lacquer seal (

Temporary export (temporary exit(

  Goods which are temporarily send out of the country for repair, completion, or participation in foreign exhibitions and then they are returned are called temporary export. Temporary export includes the following three sections.

     Part I: Iranian goods which are temporarily send out of the country for repair, completion, or participation in foreign exhibitions and then they are returned, providing that the cargo's tariffs do not change. Goods subject to this part are those whose definitive export are allowed and can be exported by observing the provisions on adjusting declarations and certification and permission to be repaired or participated in the exhibition with the deposit.

 If the cargo is of the prohibited or unauthorized or conditional type, it can be temporarily exported after obtaining export permits and Iran's customs permission.

     In the case of the product temporary withdrawal which is offered to the customs in order for the goods to be repaired or completed abroad, The product owners should draw up and submit temporary exit declarations in duplicate to the customs and if they need to provide the deposit (regarding the type of goods), deposit will be obtained as much as the value of the cargo and then the cargo will be assessed. After assessment, there, on the respective product, will be attached the customs seal or any other label which can be identifiable at the time of return and temporary export permits will be issued. In the permit, the term indicating the period during which the product should be returned after the expiry of the permit should be mentioned. Then, it will be at the disposal of the goods owner to export it.

Extension of temporary export permit period

If the purpose of the product owner for the temporary export (temporary withdrawal) is not done in the period of the permit validity, he can request for an extension from the customs issuing the permit. The customs issuing the permit can extend it for three months. Moreover, the permit extension should be done with agreement of the Customs Export Office in Iran.

     Part II: Vehicles such as locomotives, wagons, planes, and even ships belonging to Iran, which are regularly moving in routs between Iran and foreign countries are under a temporary export.

     These vehicles are exempt from submitting temporary export declaration and foreign currency deposit. They are only obliged to provide a brief statement or to submit a copy of the manifesto in each travel. With regard to non-engine vehicles and even livestock and other vehicles in general as well as personal vehicles, exit permits and temporary declarations should be issued. Their temporary export permit is valid for one year and the vehicle can frequently commute during this period. During this period, the frequency of enters and exits will be recorded indicating the date of the permit by the boarder customs. Issuing the temporary exit permit for non-engine/ engine vehicles is subject to the submission of the identification certificate issued by the Police Force.

     Part III: Livestock which are temporarily leave the country for feeding are included in temporary exports and they are exempt from the payment of customs duties and commercial benefit and charges  at the time of their arrival to the country.

     The children of the animals born during the feeding period shall also be exempt from such charges when they return. Exit and return formalities for these livestock are subject to the procedural rules on feeding livestock approved by the Council of Ministers.

 Types of exports

Exports are divided into three groups:

1. Authorized

2 . Conditional

3. Prohibited

Authorized goods: Goods whose exportation does not require permission, if comply with the issuing criteria. Considering the security policies of export, the export of certain goods will be done if they are observed, like standard certification.

Conditional goods: Goods whose exportation is possible with permission.

Prohibited goods: Goods whose exportation is prohibited under Islamic law for the credibility of purchase, sale, or consumption (such as alcohol and gambling instruments) or under the law (such as cultural heritage objects and antiques). The government can also prohibit the export of certain goods consistent with the relevant laws and according to the needs and particular conditions of time.

Export of books, periodicals, videos, tapes, paintings, and other works of art

     The export of books and periodicals, and films whose issuance is not prohibited in the country is allowed. The export of paintings and other cultural works will be allowed with the permission of the Ministry of Culture and Islamic Guidance.

Export of goods to participate in foreign exhibitions

     Goods which are exported to a foreign exhibition with the approval of Iran Export Promotion Center can be sent out of the country without charge cards and certification in compliance with other regulations.

Export of product samples

     Export of product samples, whether manufactured inside or outside the country as commercial samples for testing, analysis, or repair is permitted without providing charge cards and certification, if it is not of commercial or legal volume or of the antique type.

Passenger Air Freight Guide

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Goods that are prohibited in passenger cargo freight


Shipping some devices is prohibited due to the risk they pose to the safety of aircraft, such as perfume, cologne, spray, shampoo, conditioner, cosmetics, alcohol, syrup, lemon juice, vinegar and pickles.

The egress of antiques, genuine artworks, manuscripts and lithographs, calligraphic pieces, miniature papers and gold and silver artifacts, precious stones, currencies, Iranian Rial, genuine paintings, hand-woven carpets and rugs, antiques and any historical and cultural heritage object is prohibited.

The egress of munitions and military equipment from the country is prohibited.

The egress of any videos, tapes, CDs and paintings will be sent only with the permission of the Ministry of Culture.



Does cargo freight necessarily require the presence of the passenger?

The presence of the passenger is required for cargo shipping in form of freight. In case the passenger is not available, the presence of one of his first-degree relatives along with identification documents and an image of the ticket and the passenger's passport is required.




The proper way of packaging:

Packaging must be in a form that prevents the good to be shaken and moved inside it. Breakable goods, such as kitchen utensils and picture frames are better to be protected by several layers of bubbled nylon. Moreover, the remaining space inside the carton should be covered with yonolit.

In case of bulky goods such as furniture, skis, etc., the shipment must be protected with several layers of foam and bubbled nylon in order to prevent any damages

For carrying mirrors and picture frames a wooden box must be made for mirrors, which needs to be sprayed if sent to America, Canada or Australia.

Packaging dangerous goods is subject to certain international conditions and regulations. Refer to the section of packaging services for more help and receiving specialized packaging services.



When to send a cargo?

Cargo reception is done at Customs of Imam Khomeini International Airport Saturday to Wednesday from 8 am to 1:30 pm. The sender must visit the smart reception system along with the cargo and his identification documents. Please refer to the section of shipping request in case a cargo is needed to be carried.



How to calculate the cargo fee?

The cargo fee depends on the weight and volume of a cargo and the shipping airline and which usually includes some discount at weights of 45, 100, 250, 500 and 1000 kg. For example, the rate per kilogram of cargo to be sent to Tokyo by Emirates Airline is as follows.


Moreover, the breaking point is used in order to use the cargo optimal rate for passenger, which is near the discount points. For example, the breaking point of the price at the rate of 100 kg is equal to 84 kg. That is, for a rate of 84 kg and over, rate and weight of 100 kg is calculated. In other words, if a passenger has 90 kg of freight cargo, instead of paying for 90 kg (X3.5 = 315 $), it is better to use the rate of 100 kg (100x2.95 = 295 $).

For further inquiry, please refer to the section of rate request or call us at the number of the airport’s office.


The cost added to the bill of lading in addition to cargo rate expenses.

In addition to the cost which is calculated per kg, other costs of the bill of lading are as follows:

     - Fee of the bill of lading that is different for each airline

     - The amount of value added tax

     - The cost of carrying cargo by truck in case a part of the process is done by ground shipping

     - Special cargos such as dangerous goods, live animals and corpses also have their own costs.


 What is volumetric weight?

Volumetric or dimensional weight is a weight that airlines determine regarding the size and volume of the package for air deliveries. Because limitations in the aircraft, in addition to weight, include volume of goods and volumetric weight is considered for goods that have low density and greater volume to weight ratio. Normally, the weight of a cubic meter of space in an airplane is calculated 166.66 kg.

 The method of calculating volumetric weight

volumetric Weight = (Length x Width x  Height)/6000

all dimensions are in centimeters    


When to receive the cargo after attempting to deliver it 

The arrival time of a cargo depends on factors such as intended destination, shipping airline and the traffic of related flights and normally varies between 2 days to a week. After the issuance of the bill of lading, the bill of lading number can be used to track the shipped cargo and information related to cargo shipping time, delivery time in transit point or destination point. Please refer to the section of cargo tracking to track the sent bill of lading.



How can one receive the cargo in the destination country?

After making sure that the cargo is arrived to the destination, the person whose name is listed in the section of the bill recipient can get the cargo by going to the Customs of the related airport in the destination country. It should be noted that the shipment is delivered via the source airport to destination airport. Storage is done free of charge at the destination airport within first 48 hours, and then one needs to pay the storage charges.



What should be done if the name and profile of the person receiving goods is entered wrong in the bill of lading?


The shipping agency must be notified of correct information as soon as possible so that the necessary reforms are performed and the inordinate delay in cargo delivery is avoided.





What should we do if during receiving the cargo it is noticed that the delivered cargo is damaged?

It is recommended that after receiving the cargo at the destination airport and before leaving the airport, the delivered cargo is checked and controlled by the transferee and if the cargo is damaged, he should refer to the relevant airline office for compensation.




How can one save on shipping fees?

According to the definition of volumetric or billable weight in air shipping, if possible, one should avoid sending goods of low density (their volumetric weight is less than 167 kg per cubic meter) in high numbers.


Goods should be packaged in such a way that maximum cargo weight can be put inside the minimum number of boxes in order to prevent any additional volumetric weight. One must make the cargo weight close to the price discount points like 45 kg, 100 kg, etc.